The humility habit: Why Bill Gates and Warren Buffett voluntarily swapped the boardroom for a fast food counter May 14, 2026 at 11:00PM

Top leaders like Bill Gates and Warren Buffett learned a crucial lesson by working behind a Dairy Queen counter. This hands-on experience revealed operational realities often missed by senior management, highlighting how distance from the ground floor can compromise decision-making. Leaders must actively seek firsthand understanding to avoid blind spots and improve workflows.